THE FIRST SIX - When the World starts watching
International Concept for Crisis Communication in Tourism - Workshop and Crisis Communication Lab
Workshop & Training - Experience the crisis. Guide the way back

THE FIRST SIX offers different training formats, ranging from intensive one-day-workshop
to a two-day Communication Lab.
The focus is realistic crisis situations and practical simulations.
Keynote THE FIRST SIX - Storytelling meets Science
45-minute THE FIRST SIX Keynote. Sven Klawunder takes the audience into real situations and personal experiences from his journalistic career in worldwide catastrophes and tourism situations. Prof. Dr. Wolfgang Arlt place these stories into a scientific context and demonstrate what they mean for destinations, tourism and trust.

Crisis Support - THE RED BUTTON
THE FIRST SIX does not end with the workshop or the Crisis Communication Lab
THE FIRST SIX – RED BUTTON
When Crisis Strikes, We Stand by Your Side.
A crisis is not the moment to start looking for support. It is the moment to activate it.
The THE FIRST SIX RED BUTTON provides direct, hands-on crisis communication support when a real emergency or disaster occurs. Available to organisations following our Workshop or Crisis Communication Lab, this service extends preparedness into real-world action, when every minute counts and the world is watching.
Whether your organisation is facing a natural disaster, a major incident, operational disruption or a rapidly escalating media crisis, we work alongside your crisis management team and communication department to help manage the information flow, coordinate messaging, verify facts, prepare media responses and address the challenges of social media, livestreaming and AI-amplified content.
We don't just advise from the sidelines. We actively support your team in the crisis room.
Drawing on Prof. Dr. Wolfgang Georg Arlt’s expertise in tourism systems and destination resilience and Sven Klawunder’s international media experience, practical crisis communication knowledge and storytelling expertise, we help you make sense of a fast-moving situation, communicate clearly and responsibly, and protect people, trust and reputation.
Our role is to strengthen your existing crisis structure, support your communication decisions and help your team respond effectively as events unfold. The exact scope of support is agreed with each client, including activation procedures, availability and responsibilities.
Prepared Before. Supported During. Stronger After.
THE FIRST SIX RED BUTTON connects crisis preparation with active support when it matters most.

